Contents
Play Responsibly - Key Principles
Responsible gambling is about staying in control. Sports Interaction supports this approach by encouraging players to:
- Treat gambling as entertainment, not income
- Set limits before a session starts
- Take breaks regularly - especially during long sportsbook or casino sessions
- Never chase losses
- Keep play private and secure (account safety matters)
Responsible Gaming Tools on Sports Interaction
Sports Interaction provides responsible gaming options designed to help players manage time and spending. These tools may include:
- Deposit limits - control how much can be added to the account over a period
- Loss limits - reduce risk during losing streaks
- Session limits - manage time spent on the platform
- Reality checks and break prompts - reminders to pause and review play
- Time-Out / Cool-Off - a short break option
- Self-Exclusion - stronger long-term protection when needed
Time-Out and Self-Exclusion
Sports Interaction confirms that players can take a break from gambling at any time. Time-Out (Cool-Off) periods can be set from 1 day up to 6 weeks, and when the selected period ends, the account reopens automatically. For players who need a more serious step, Self-Exclusion is available as a longer-term option to help prevent impulsive play and restore control.
Account Safety and Self-Control
Responsible play also includes protecting account access and personal information. Sports Interaction encourages players to:
- Use a strong password and keep it private
- Avoid shared devices when logging in
- Monitor account activity and transaction history
- Keep contact details up to date for account security checks
If a player feels their account use is becoming impulsive, the right move is to pause - not to push through. A short Time-Out is often the quickest way to reset.
Age Limits and Player Eligibility
Sports Interaction is intended for adult players only. Always follow local age rules and provincial requirements. If you are underage, do not create an account or attempt to gamble.
Get Help in Canada
If gambling is starting to feel stressful, overwhelming, or difficult to control, free and confidential support is available.
Ontario - ConnexOntario (24/7)
- Call: 1-866-531-2600
- Text: CONNEX to 247247
Canada - Crisis Support (24/7)
If you or someone you know is in crisis, call or text 988 immediately.
Canada-Wide Help Directory
For province-by-province options and additional support resources, Sports Interaction players can use the Responsible Gambling Council’s Canadian help hub.
A Simple Self-Check
If you answer “yes” to any of the questions below, it may be time to take a break and seek support:
- Do you gamble longer than planned?
- Do you chase losses or increase stakes to recover?
- Do you hide gambling from friends or family?
- Has gambling affected sleep, mood, work, or relationships?
- Do you feel stressed or anxious about gambling outcomes?
- Taking a Time-Out is not a loss - it is a responsible decision.